MIS Support
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Activity overview
Latest activity by MIS Support-
MIS Support created an article,
[C-Wallet] Can I topup my c-wallet?
C-wallet cannot topup at the moment.
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MIS Support created an article,
[C-Wallet] C-wallet can be used for which product category?
C-wallet can use for all General Merchandize (GM) products except Gold/Silver, E-ticket/E-Vouchers, Top-ups, Bill payments, Insurance, and NonGMStores.
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MIS Support created an article,
[Account Security] How do I change my mobile number?
Kindly email to enquiry@pgmall.my using your registered email to request change/update phone number.
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MIS Support created an article,
[C-Wallet] Can I withdraw My C-wallet?
C-wallet is a store credit only. You can use the store credit as payment for your purchase. However, it’s not withdrawable.
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MIS Support created an article,
[Orders] How To Pay My EPP Orders?
You can check on “Me >MyOrders > Make Payment > Pay Now”.
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MIS Support created an article,
[Orders] How To Cancel My Orders?
You can request cancel the order with condition the status still “Pending” or “Payment Accepted”, If status already change to “Pending For Pick Up” or “Pending Drop Off” Or ‘’Ship’ the cancellation...
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MIS Support created an article,
How to login to your account
This is how you login to your PG Mall Account
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MIS Support created an article,
How to create Knowledge Base
Zendesk page, top right corner and click on the icon (highlighted in image below) and select Guide. Select PGMALL, click on ADD and select Article. Fill-in Knowledge Base title and details. Whenev...
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MIS Support created an article,
How to search products
Type in the product you want to search in the top right bar. Click on the search icon.